{"id":417241,"date":"2025-04-18T00:00:00","date_gmt":"2025-04-18T00:00:00","guid":{"rendered":"https:\/\/adn.monetizemail.com\/?p=417241"},"modified":"2025-04-18T08:49:56","modified_gmt":"2025-04-18T08:49:56","slug":"new-mail-lockers-provide-contactless-24-7-access-to-packages","status":"publish","type":"post","link":"https:\/\/adn.monetizemail.com\/?p=417241","title":{"rendered":"New mail lockers provide contactless, 24\/7 access to packages"},"content":{"rendered":"
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\n An installation team member checks the intelligent postal locker set at USAG Ansbach that was put in April 14-18.
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\n A package placed in the intelligent postal locker set at USAG Ansbach that was installed April 14-18.
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\n An intelligent postal locker set installed at USAG Ansbach April 14-18 is the first in a series that will be placed at all garrison post offices by September.
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WIESBADEN, Germany — Military Postal Service customers will soon be able to avoid the line to pick up packages at Army post offices in Europe with the installation of intelligent mail lockers that began at U.S. Army Garrison Ansbach, Germany, this week and is slated for completion at all Installation Management Command \u2013 Europe garrisons by September.<\/p>\n

The lockers provide a streamlined, contactless delivery process where customers receive an email with a barcode that they can use at the kiosk of the locker bank to retrieve their packages 24\/7.<\/p>\n

\u201cWe look forward to providing this additional service to customers, in addition to streamlining the delivery process for our postal employees,\u201d said Gabe Telles, IMCOM-E Postal Operations Program Manager, who led the effort that began in 2023 when region director Tommy Mize shared his vision for every post office across the IMCOM-E enterprise to have intelligent mail lockers.<\/p>\n

\u201cThis initiative is in line with our increased focus to leverage technology to enhance services and programs,\u201d said Mize. \u201cThis automated process improves the customer experience by saving time, as well as providing increased availability for access.\u201d<\/p>\n

A contract for the Army\u2019s Europe-wide effort was awarded in July 2024, followed that September by approval for funding of the approximately $3M project to provide 29 locker sets for 26 postal facilities. A locker set contains about 60 lockers varying in size to accommodate small, medium and large packages.<\/p>\n

\u201cThe vendor installation team began at USAG Ansbach in mid-April, installing 4 sets at 3 postal facilities,\u201d said Telles. USAG Bavaria will receive their locker sets next and the remaining lockers will be installed across the theater over the next several months, with all lockers in place by the end of the fiscal year.<\/p>\n

\u201cHelping improve postal processes for our customers with the intelligent mail lockers, as well as cashless post office operations now being piloted is part of bettering the overall quality of life overseas,\u201d said Telles.<\/p>\n

\u201cBesides maximizing efficiency of retail postal finance operations, cashless post offices will also reduce customer waiting time and expedite postal financial transactions,\u201d he added. \u201cInstead of customers presenting cash and postal personnel counting out change, a simple beep of a debit and credit card is all that will be needed.\u201d<\/p>\n

\u201cWe will improve access to and delivery of the services we provide,\u201d explained Mize. \u201cThese improvements are centered around our commitment to providing world-class services to USAREUR-AF and its units and the Soldiers, Family Members, Civilians, and retirees serving in Europe.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

1 \/ 3 Show Caption + Hide Caption \u2013 An installation team member checks the intelligent postal locker set at USAG Ansbach that was put in April 14-18. (Photo Credit: Courtesy photo) VIEW ORIGINAL 2 \/ 3 Show Caption + Hide Caption \u2013 A package placed in the intelligent postal locker set at USAG Ansbach […]<\/p>\n","protected":false},"author":2,"featured_media":417243,"comment_status":"close","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-417241","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=\/wp\/v2\/posts\/417241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=417241"}],"version-history":[{"count":3,"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=\/wp\/v2\/posts\/417241\/revisions"}],"predecessor-version":[{"id":417247,"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=\/wp\/v2\/posts\/417241\/revisions\/417247"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=\/wp\/v2\/media\/417243"}],"wp:attachment":[{"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=417241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=417241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/adn.monetizemail.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=417241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}